Frequently Asked Questions

What is Microdermabrasion?

Microdermabrasion is a treatment that uses suction and exfoliation to remove the outermost layer of your dead skin. By removing this top layer, fresh, younger looking skin is produced.

What is Microglo?

Microglo is an at-home tool that brings you the same results as professional microdermabrasion treatments. Microglo’s exfoliation and vacuum suction uncover younger skin by gently removing the top layer of dull, dead skin, referred to as the Stratum Corneum. These dead skin cells act as a barrier on the skin, and once they are removed, skincare products will be fully absorbed into the skin, resulting in maximum benefits. The tool’s vacuum suction helps stimulate, activate, and rejuvenate the skin. This suction also triggers the body’s production of collagen and elastin and it increases the skin’s cell renewal. An increased cell renewal is important because it generates new, healthy skin cells that are brighter, softer, and smoother.

Who should use the Microglo?

Microglo is recommended for any individual looking for smoother, softer and brighter skin. Microglo is an excellent tool for improving the appearance of fine lines, wrinkles, brown spots, hyperpigmentation, blemishes, pores size, and uneven skin tone and texture.

When can I expect to see results?

Many individuals notice softer and brighter skin after just one use. After eight to twelve weeks, individual may see a reduced appearance of fine line and wrinkles, age spots, and hyperpigmentation.

How should I use Microglo in conjunction with my skin care regime?

Step 1: Cleanse the skin and allow it to dry completely. Step 2: Use Microglo. Remember to watch the instructional video and carefully follow all directions. Step 3: Apply a toner. Step 4: Apply a moisturizer daily.

Can you get close to your eyes?

No. Only treat the skin on the perimeter of the eye socket. You will still see great results even though you do not directly treat the skin below the brow bone or above the eye bone.

Does Microglo remove hair?

No. Microglo is just designed to exfoliate your skin, and it will not remove hair.

Do I apply pressure when using the Microglo?

No pressure is necessary. Instead, just lightly glide the tool over your skin. If too much pressure is used, it may result in red marks and scabbing. We do not recommend this.

Can I use Microglo more than once a week?

No. Microglo should only be used once every 7 days. Because the top layer of skin has been removed, you need a full week of rejuvenation before the tool is used again.

Do I need to do anything in between treatments?

Yes, continue with your daily skincare regime.

What If I don’t see dead skin coming off while using the Microglo?

Not everyone will see the dead skin residue, as shown on our demo videos, after using Microglo. This does not mean that Microglo is not working, however. The amount of residue you see following your treatment is based on your skin type and the climate you live in; more oily skin types and those living in humid climates may not see any dead skin residue.

What happens if I get red marks, minor bruising, scrapes, or scabs after using Microglo?

These results are uncommon; but if they occur, generously apply moisturizer to the affected area, and stop using the device for 10 days. These are superficial blemishes and will heal within one to five days. There are several reason this may have occurred: --Too much pressure --Using the wrong head for your skin type --Go over the same area multiple times --Using retinal, alpha and beta hydroxy acid, retin A, and other acids etc. --Allowing Microglo to hover in one spot too long, rather than continually moving the tool. --Not pulling skin tight during the treatment --The disc isn’t sitting below the cap --Going over an area to slow --Using the large body disc on the face

Who should not use the Microglo?

Anyone using chemical peels or products that contain hydroxyl acids, retinoids, or retin A, or any similar ingredients, must not use the Microglo at the same time! Before it is safe to use Microglo, you must discontinue use of these products for at least a full seven days. If you have rosacea, open acne or sores, or skin cancer, Microglo is not recommended. Consult your doctor or dermatologist if you are unsure that Microglo is suitable for your skin.

What Is Your Return Policy?

Microglo offers a 30-day money back guarantee and a 12 month warranty on the tool.

General

microglo mission

To bring cosmecutical-grade skincare to the masses, while being radically transparent and doing a lot of good along the way. Microglo is going to re-invent the CEO playbook, were profit is no longer the #1 goal.

microglo Guarantee (Returns)

Not happy? We’d be awfully sad to see you go but since we care about you, we’ve tried to make the return process just as easy as our skincare! Each order comes with a return kit, meaning It’s as simple as printing a label and dropping it by the post office/box! You dont even have to worry about the return shippig costs.

For the time being this offer only applies to Australian customers. All international orders will need to pay for the return shipping.

Shipping

microglo currently ships to Australia, New Zealand, United States, Canada, the UK, Europe, as well as many other countries. You can check out our shipping page to see if we deliver to you.

Free express shipping in Australia, free standard international shipping worlwide.

Safe to use when pregnant

Absolutely!

Products

Do you test on animals?

Hell no!

Are your products vegan?

Yes.

What skin types

We formulate products to accommodate all skin types! :)

How long do products typically last?

Products on average last 3-4 months, you can be very conservative and get 6 months use. A little goes a long way!

Where are your products made?

All our formulas are made in Australia. Our derma roller and microdermabrasion kit are made in China.

We plant 2 trees for every order and ship the certificate along with your order!